Effective Date: July 31, 2026

Store Name: Digitalgridsupply

Website: https://digitalgridsupply.shop

At Digitalgridsupply, maintaining customer confidence and securing personal data privacy is a core operational priority. This Privacy Policy outlines our data governance procedures regarding the collection, processing, storage, and protection of user information when you visit our online store or order chairs from our platform. Our policies are strictly designed to comply with United States federal standards and state consumer privacy regulations.

1. Information We Collect

To fulfill transactions efficiently and provide reliable delivery of our seating products, Digitalgridsupply collects relevant user information during storefront interactions:

• Identity & Contact Details: Full legal name, primary delivery address, billing address, phone number (+16056927326), and email address (support@digitalgridsupply.shop).
• Payment Credentials: Financial transaction details and payment authorizations processed through encrypted third-party gateways including WooCommerce, PayPal, and Stripe. Digitalgridsupply does not store unencrypted card numbers or sensitive payment details on its servers.
• System & Diagnostic Logs: IP addresses, device identifiers, browser types, and navigation activity captured via essential cookies to maintain platform security and optimize user experience.

2. How Information Is Utilized

We process collected personal information exclusively for legitimate commercial operations, including:

• Fulfilling and delivering chair purchases through our trusted carrier networks (UPS, FedEx, and Old Dominion Freight Line).
• Issuing order receipts, shipping notifications, and tracking updates via email or voice phone calls.
• Managing customer service inquiries, return claims, and refund processing.
• Protecting against fraudulent transactions, ensuring system security, and complying with statutory record-keeping rules.

3. Third-Party Data Disclosures

Digitalgridsupply shares customer data strictly with third-party service providers necessary to process and complete your orders:

• Payment Gateways: Financial details are processed securely through WooCommerce, PayPal, and Stripe. Their use of personal data is governed by their independent privacy standards.
• Delivery & Logistics Partners: Delivery destination details are provided to UPS, FedEx, and Old Dominion Freight Line solely for physical order shipment.
• Legal Requirements: We may disclose personal records if compelled by court orders, administrative subpoenas, or applicable federal and state laws.

We do not sell, rent, lease, or trade personal data or customer lists to third parties for external advertising or commercial marketing.

4. US State Consumer Privacy Protections (CCPA / CPRA, VCDPA, CPA)

If you reside in states with comprehensive consumer privacy laws—such as California (CCPA/CPRA), Virginia (VCDPA), or Colorado (CPA)—you hold specific statutory rights concerning your personal information:

• Right of Access: Request details regarding the categories and specific pieces of personal data Digitalgridsupply has collected about you over the past 12 months.
• Right to Deletion: Request the erasure of your personal records maintained in our databases, subject to standard legal retention exceptions.
• Right to Correction: Request updates or corrections to inaccurate personal records in our system.
• Right to Non-Discrimination: You will not face price increases or reduced service quality for exercising your statutory privacy rights.

To submit a privacy inquiry or exercise your rights, please reach out to support@digitalgridsupply.shop or call +16056927326.

5. Protection of Minors (COPPA Compliance)

Digitalgridsupply operates in full compliance with the Children’s Online Privacy Protection Act (COPPA). Our storefront is intended exclusively for adult consumers. We do not intentionally collect, maintain, or request personal data from children under 13 years of age.

If a parent or guardian learns that a child under 13 has submitted personal details on our website, please notify us immediately at support@digitalgridsupply.shop, and we will promptly remove the information from our records.

6. Retention & Data Security Measures

Personal information is retained only for as long as necessary to fulfill orders (covering our 3-day handling period, 5 to 8 days transit window, and 30-day return window) or to satisfy legal and accounting obligations. Our storefront uses SSL/TLS encryption technology to secure online transactions.

7. Contact Details

For questions, privacy requests, or data protection inquiries:

• Store Name: Digitalgridsupply
• Business Address: 2044 Olwien St, Brookings, SD 57006, USA
• Phone Number: +16056927326
• Business Email: support@digitalgridsupply.shop

Customer Support Availability: Live Chat & Email are 24/7 Active

Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM