Effective Date: July 31, 2026

Store Name: Digitalgridsupply

Website: https://digitalgridsupply.shop

At Digitalgridsupply, we aim to make your checkout experience clear, secure, and fully transparent when purchasing chairs from our storefront. This Payment Policy outlines our authorized payment methods, order handling protocols, currency standards, and security safeguards in strict compliance with United States laws and Google Merchant Center standards.

1. Approved Payment Methods & Processing

To protect your financial security, Digitalgridsupply processes transactions exclusively through established, encrypted payment processing platforms. You may complete your order using:

  • WooCommerce Payments
  • PayPal
  • Stripe (supporting major credit and debit cards, including Visa, Mastercard, American Express, and Discover)

All card authentication and billing authorizations take place directly within secure environments provided by WooCommerce, PayPal, or Stripe. Digitalgridsupply does not collect, store, or hold full credit card credentials or banking passcodes on our internal servers.

2. Currency, Pricing & Billing Transparency

  • Official Currency: All prices displayed across our storefront are quoted in United States Dollars (USD $).
  • No Hidden Surcharges: We provide Free Shipping on every order delivered across the United States. There are zero surprise checkout charges, weight surcharges, or hidden handling fees.
  • Immediate Settlement: Payments are charged in full at the moment you finalize your purchase. Order preparation begins as soon as payment approval is confirmed by the processor.

3. Warehouse Schedule & Order Dispatch Workflow

To maintain consistent order turnaround times:

  • Fulfillment Window: Standard order preparation requires 3 days at our facility before packages are transferred to our freight and courier partners (UPS, FedEx, or Old Dominion Freight Line).
  • Late-Day Orders: Orders finalized shortly before our warehouse closing time are placed in queue for morning dispatch on the following business day.
  • Morning Orders: Orders completed shortly after our warehouse opens are processed immediately. Once dispatched, tracking credentials and order summaries are shared via email or confirmed through a voice phone call.

4. Payment Security & Statutory Data Protections

We enforce strict physical and electronic safeguards to ensure your payment information remains secure:

  • SSL Security Encryption: Our storefront utilizes 256-bit Secure Socket Layer (SSL) encryption to secure all sensitive data transmitted during checkout.
  • State Privacy Rights: In strict alignment with state consumer privacy statutes—such as California (CCPA/CPRA), Virginia (VCDPA), and Colorado (CPA)—we never sell, lease, or share your billing or personal details with third parties for marketing purposes.
  • Protection of Minors (COPPA): In accordance with the Children’s Online Privacy Protection Act, Digitalgridsupply does not permit individuals under 18 years of age to make financial transactions on our storefront without legal parental consent.

5. Refunds & Payment Reversals

If an order is canceled prior to shipment or returned within our 30-day return window:

  • Refunds are returned directly to the original payment platform (WooCommerce, PayPal, or card handled via Stripe) used during checkout.
  • Once a return or cancellation is authorized, refund processing is completed on our end within 3 days.
  • For full information on return procedures, please review our dedicated Return & Refund Policy.

6. Business & Customer Support Contact

For inquiries regarding billing verification, payment charges, or order details:

  • Store Name: Digitalgridsupply
  • Business Address: 2044 Olwien St, Brookings, SD 57006, USA
  • Phone Number: +16056927326
  • Business Email: support@digitalgridsupply.shop

Customer Support Availability: Live Chat & Email are 24/7 Active

Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM