Terms of Service

Effective Date: 03/26/2026

Welcome to Digital Grid Supply. These Terms of Service govern your use of our website and any transactions conducted through it. By accessing or purchasing from this site, you confirm that you have read, understood, and agreed to these terms. These terms provide transparency regarding the relationship between our customers and Digital Grid Supply, including order processing, payments, deliveries, returns, and limitations of liability. Customers are encouraged to review this page carefully before placing an order.

Use of the Website

• Digital Grid Supply operates as an online retailer of LED Light Bulbs.
• The website is intended solely for personal, lawful use. Customers must be 18 years or older or use the website under parental supervision.
• Any unauthorized use of the website, including distributing, copying, or altering content without permission, is prohibited. Misuse may result in account suspension or legal action.

Account Responsibility

• Customers may create accounts to simplify purchases and manage order history.
• Account holders must provide accurate and current information.
• Users are responsible for maintaining the confidentiality of login credentials. Digital Grid Supply is not liable for unauthorized access due to user negligence.
• Any suspicious account activity should be reported immediately to support@digitalgridsupply.shop.

Order Acceptance and Processing

• All orders are subject to verification and acceptance.
• Confirmation emails indicate receipt of your order but do not guarantee acceptance.
• Orders may be delayed or canceled due to payment issues, stock availability, or address verification.
• Standard processing time is 1 to 3 business days, after which the order is shipped.

Pricing and Payments

• All prices are displayed in U.S. dollars and apply to orders within the United States.
• Digital Grid Supply reserves the right to update prices due to market conditions or supplier adjustments. Prices are locked at the time of order confirmation.
• Accepted payment methods include credit and debit cards processed securely through third-party systems. Digital Grid Supply does not store full payment information.

Shipping and Delivery

• Orders are shipped within the United States only.
• Digital Grid Supply provides free shipping on all orders.
• Orders are typically delivered in 5 to 8 business days, after 1 to 3 business days of processing.
• Customers receive a tracking number via email once their shipment is dispatched.
• Delivery delays due to carriers, weather, or incorrect addresses are beyond our control.

Returns, Refunds, and Exchanges

• Returns are accepted within 30 days of delivery, and refunds are processed within 10 business days after receipt and inspection.
• Products must be in their original condition with all components.
• Customers are responsible for return shipping unless the item is defective or incorrect.
• Exchanges for LED Light Bulbs of equivalent value are supported, subject to availability.

Intellectual Property

• All website content, including text, images, and logos, is the property of Digital Grid Supply or its licensors.
• Content is for personal reference only; any unauthorized use may violate copyright and trademark laws.

Limitation of Liability

• Digital Grid Supply aims for accuracy and secure transactions but is not liable for indirect or consequential damages, including shipping delays or product discrepancies.
• Liability is limited to the total amount paid for the order in question.

Force Majeure

• Digital Grid Supply is not responsible for delays or failures caused by events beyond reasonable control, such as natural disasters, labor disputes, or transportation disruptions.

Governing Law

• These Terms are governed by the laws of the State of California, United States.
• Any disputes arising from these terms or orders will be resolved in a court of competent jurisdiction in California.

Termination

• Digital Grid Supply reserves the right to suspend accounts or cancel orders for fraudulent activity, misuse of the website, or violation of these Terms.

Contact and Support

For inquiries regarding these Terms of Service, orders, or products:

• Email: support@digitalgridsupply.shop
• Phone: +1 559-185-2344
• Business Hours: Monday to Friday, 09:00 AM – 05:00 PM (GMT-05:00)
• Address: 10591 E American Ave, Del Rey, CA 93616, USA