Terms & Conditions

Digital Grid Supply
Website: digitalgridsupply.shop
Email: Support@digitalgridsupply.shop
Phone: +1 (831) 684-1110
Address: 253 Center Ave, Aptos, California 95003, United States

1. Introduction

These Terms & Conditions govern your access to and use of Digital Grid Supply, including all products, services, and content available on our website. By using our website, making a purchase, or interacting with any part of our platform, you agree to comply with all terms described in this document.

Digital Grid Supply sells girls’ dresses and apparel items. All users are encouraged to read these terms carefully, as they outline responsibilities, rights, restrictions, and policies related to purchases and site use.

If you do not agree with any part of these Terms & Conditions, you should not use the website.

2. Eligibility to Use the Website

To access and make purchases on our website, you must:

  • Be at least 18 years old

  • Provide accurate account details

  • Use the website for lawful purposes only

  • Not impersonate another individual or entity

We reserve the right to refuse service to anyone for any lawful reason.

3. Account Creation

Customers may choose to create an account for easier purchasing and tracking.
When creating an account, you agree to:

  • Provide accurate and complete information

  • Maintain confidentiality of your login details

  • Take responsibility for all activities under your account

Digital Grid Supply is not responsible for unauthorized access due to weak passwords or sharing of account credentials.

4. Product Information

We make every effort to ensure that product images, descriptions, colors, and sizes appear accurately. However:

  • Colors may vary slightly due to screen settings

  • Measurements may differ within reasonable manufacturing tolerances

  • Product availability may change without notice

We reserve the right to update product details at any time.

5. Pricing & Payments

a. Pricing

All prices shown on the website are in US dollars.
Prices may change without prior notice. The price displayed at checkout is the final price for your order.

b. Payment Methods

We accept the following secure payment options:

  • Stripe

  • PayPal

We do not store full payment card data on our servers.

c. Billing Accuracy

You agree to provide:

  • A valid payment method

  • Accurate billing information

  • Authorization to charge your payment method for the order total

Orders may be canceled if billing information cannot be verified.

6. Order Acceptance

An order is considered accepted when:

  • Payment is successfully processed

  • The order is confirmed via email

We reserve the right to cancel orders due to:

  • Payment failure

  • Incorrect information

  • Suspected fraud

  • Product unavailability

If an order is canceled, you will be notified using the contact details provided at checkout.

7. Shipping Terms

All shipping processes are governed by our Shipping Policy.
By placing an order, you acknowledge and agree to the shipping timeframes, processing times, and delivery requirements outlined in that policy.

Customers are responsible for providing accurate shipping information.
We are not liable for delays or non-delivery caused by customer errors.

8. Returns & Refunds

Our Refund & Return Policy explains:

  • Eligibility criteria

  • Return procedures

  • Processing times

  • Conditions for product approval

By purchasing from Digital Grid Supply, you agree to follow all steps and requirements listed in the policy.
Items that do not meet return conditions may be rejected.

9. Intellectual Property Rights

All content on Digital Grid Supply is owned or licensed by us, including:

  • Text

  • Images

  • Designs

  • Logos

  • Product descriptions

  • Website layout

You may not copy, reproduce, distribute, or use any content without written permission from Digital Grid Supply.

Unauthorized use may result in legal action.

10. User Conduct

You agree not to use the website for:

  • Fraudulent activity

  • Uploading harmful software

  • Attempting to breach website security

  • Reselling products without authorization

  • Misusing or scraping website content

Any violation of these restrictions may result in account termination or legal consequences.

11. Third-Party Services

Our website may integrate or link to third-party tools or platforms, including:

  • Stripe

  • PayPal

  • Analytics providers

  • Tracking and shipping services

These third parties operate under their own terms and policies.
Digital Grid Supply is not responsible for their actions, reliability, or content.

12. Limitation of Liability

To the fullest extent permitted by law, Digital Grid Supply is not liable for:

  • Delays in shipping

  • Loss caused by misuse of products

  • Loss resulting from inaccurate information entered by customers

  • Service interruptions beyond our control

  • Third-party system failures

Our total liability will never exceed the amount paid for the order in question.

13. Warranties Disclaimer

All products and services are provided:

  • As-is

  • As available

We make no guarantees that:

  • The website will operate without interruption

  • Product colors will perfectly match customer screens

  • Product availability is constant

All warranties, express or implied, are disclaimed to the extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Digital Grid Supply from any claims, damages, losses, or expenses arising from:

  • Your misuse of the website

  • Violation of these terms

  • Breach of any law or regulation

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains:

  • What information we collect

  • How it is used

  • Customer rights

  • Security practices

By using Digital Grid Supply, you agree to all privacy practices described in the policy.

16. Order Limitations

We reserve the right to limit:

  • Quantities purchased

  • Multiple orders from the same customer

  • Orders that appear to be for reselling purposes

Large quantity purchases may require verification.

17. Prohibited Uses

The website must not be used for:

  • Harassing or illegal activities

  • Distribution of malware or harmful code

  • Posting false information

  • Interference with website performance

Violation of these terms may result in immediate restriction or legal action.

18. Customer Responsibilities

When using our website, customers must:

  • Provide accurate personal information

  • Review order details before checkout

  • Follow all return instructions

  • Keep account details secure

Failure to comply may result in order delays or account issues.

19. Communication

By purchasing or contacting us, you consent to receiving:

  • Order confirmations

  • Transactional updates

  • Support responses

We do not send promotional messages without permission.

20. Governing Law

All terms are governed by applicable laws within the United States.
Any disputes will be handled through legally recognized channels within the appropriate jurisdiction.

21. Contact Information

For any questions or concerns regarding these Terms & Conditions, contact us:

Email: Support@digitalgridsupply.shop
Phone: +1 (831) 684-1110
Address: 253 Center Ave, Aptos, California 95003, United States

Our support team will respond promptly to assist with any inquiries.